
Can AI empower customer service agents?
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into
Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into
Virtualization and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the
Good communication remains critical to the success of a business. A company should have an efficient and effective business phone system for internal and external
The new Outlook features can help you manage your time, respond to emails, take care of important things and more. Also, new upcoming features will
Ransomware brings a world of trouble to any business. From operational disruption and revenue loss to total shutdown, no company is spared. That is why
For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an
Privacy is something everyone values, so as we become more and more connected online, we become more and more concerned about volunteering our information. Tech
The thought of burglars breaking into your home while you’re sound asleep is why you make it a habit to lock your doors at night.
Regardless of your company’s size, social media marketing is a valuable tool you can’t afford to ignore, especially if your business is brand new to
Aside from a new look, Google introduced substantial improvements to Gmail, including functions that let you enable confidential mode, snooze emails, unsubscribe faster, and enjoy